UK WIDE MANAGED IT SUPPORT
REMOTE & ON SITE SERVICES

Managed IT Support brings your business the benefit of a full team of IT support specialists, advisers, consultants and engineers, delivering always-on monitoring and maintenance, minimising disruptive downtime and providing emergency help as and when your business needs it most.

Maximum Networks provides a complete service nationwide, with a fantastic team of remote IT help desk staff, network managers and technicians who work diligently in the background to keep your systems running smoothly at full speed – while you focus on what you do best.

MANAGED IT SUPPORT SERVICES

INTRODUCING PROFESSIONAL MANAGED IT SUPPORT

Our role as your telecom systems and IT solutions provider is to ensure your key systems, networks, databases, telephone systems and communication devices are up to spec and up to speed, with tailored support packages adjusted to your requirements, workforce and the most important technological assets for your business.

What do you get when you invest in Managed IT Support? We provide a combination of responsive and proactive services, including:

Continual maintenance and monitoring – spotting problems before they emerge, solving data backlogs before they become a problem, and being on hand to help if you have any issues that require IT expertise.
Professional tech and software consulting – stuck on which software will prove future-proof, which upgrades will facilitate hybrid working, or knowing how much you should spend on your new devices? We deliver independent insights and advice to ensure you make great decisions in the interests of your organisation.
Remote help desk assistance – if you run into a problem, can’t find how to integrate a device, or are having difficulties installing a new program, our help desk is available to provide expert support until the issue is resolved while protecting the security and integrity of your networks.
Server management – keeping your servers maintained, secure and properly updated is essential to retaining good service levels while defending your business from downtime and data losses.
Disaster recovery services – regular data back-ups keep your records safe, and our disaster recovery solutions can be crucial in a crisis, plugging the vulnerability, identifying how a breach or leak has occurred and keeping you running even when a major system has failed.
Cybersecurity protections – our security management solutions provide a blanket of coverage across your IT infrastructure, shielding you, your workforce and your devices from unauthorised access, ransomware, malware and all new emerging threats.

We have years of experience working with UK businesses of every size and at every stage in their lifecycle and provide initial consultations and IT infrastructure audits, so we know everything about your IT environment and where we can add value.

As a pre-emptive service, Managed IT support can be invaluable. It can prevent outages and solve problems before they become serious and deliver long-term savings and efficiency throughout your workforce, communications and customer service functions.

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OUTSOURCED IT MANAGEMENT

TRANSFORMING YOUR BUSINESS WITH MANAGED IT SUPPORT

Outsourced IT management is one of the most efficient and cost-effective solutions for busy businesses without the capacity to hire a full-skilled in-house team or who need a broad range of expertise to support their software upgrades, systems and call management systems, video conferencing and telecommunications equipment.

Tech is fundamental to business growth, whether for e-commerce companies that need flexible capacity to handle incoming orders, service-based businesses that host digital client accounts or login areas, or customer services functions that need to respond to fluctuating call volumes and live chat enquiries.

We operate 24 hours a day, providing packages that offer variable levels of support, ensuring you extract all available benefits from our assistance, including:

Eliminating downtime with proactive system checks to address potential disruptions and minimise the possibility of failures in any aspect of your systems.
Better productivity, ensuring your workforce can carry out their duties with IT that can keep pace without lags, delays and sluggish connections.
Improved business security, with data protection, cloud-based storage and automatic back-ups alongside cybersecurity safeguarding.
Reduced overheads, removing outdated services and software that no longer serve a purpose, and recommending low-cost internet-enabled telephony to replace legacy telephone systems.
Access to targeted new innovations and tech, giving you first access to software, devices and tools as they come onto the market – with recommendations and integration support from our talented technicians.

We work in multiple sectors including hospitality, care homes and healthcare. Talk to us about where your IT is underperforming, unreliable, or subject to unexplained glitches, and we’ll start looking at the right strategy to address these challenges, building a great IT foundation with professional assistance and long-term maintenance and management.

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TAILORED BUSINESS IT SUPPORT TO YOUR PRIORITIES

Maximum Networks is a comprehensive provider of IT support, ranging from telephony and communications to cabling, consultancies, IT Health Check audits, access systems and managed print. Many of our IT support clients customise their packages to include additional or supplementary services, outsourcing every technical requirement to one provider in one place, with one point of contact.

Popular ways to structure your IT support to your business include the following.

Access Control and CCTV Solutions

Digital entry solutions can integrate with CCTV surveillance, removing risks such as environmental hazards, illegal entry and theft. Our engineers design bespoke access control systems to ensure your business security is robust and prepared for any eventuality.

Business Cloud Telephony

Cloud-based telephone systems are ideal for businesses with international partners, vendors, or remote teams who need to participate in interactive meetings and video calls. Internet-supported calls are reliable, fast and low-cost and can be a great way to stabilise your telecoms before copper-wired lines become redundant in 2025.

Managed Print Services

Our managed print solutions cover just as broad a scope and offer cost-savings and efficiencies by collating all print requirements in one place. We manage all aspects of your printing needs, using eco-friendly resources while handling priority-based print queues for high-volume businesses.

The Maximum Networks team can also assist with device sourcing, integrations and installations, wide-format and specialist printing, document capture and output and print quality controls.

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NEED HIGH-QUALITY COMMUNICATION AND
IT DESKTOP SOLUTIONS IN YOUR
ORGANISATION?

At Maximum Networks, we deliver affordable desktop and managed IT solutions tailored to your business, no matter what size. We offer the following services:

Cloud telephony

Our cloud telephone systems are a powerful and reliable source of communication and storage, supporting your business efficiently by simplifying and stabilising your telecom infrastructure across the UK.

Remote IT Support and helpdesk

Don’t let time and tech waste your time. The IT experts at Maximum Networks offer a full remote IT Support service and helpdesk, and we can help your business run smooth sailing with no technical glitches, wherever you or your team are located.

CCTV & door entry solutions

For most organisations, minimising or completely eradicating the risk of theft, vandalism and fire (and their associated costs and hassle), is a priority. Ensuring your business security is stable is our priority and passion.

Business telephone systems

We have been helping businesses find the right phone systems for many years, and have grown to meet the ever-changing demand for more efficient, secure, scalable, cost-effective, and reliable communication solutions.

Why Choose Maximum Networks for UK Business IT Support?

We set ourselves apart with a strong focus on exceptional customer support, getting to know our business clients, and remaining in touch as they grow and scale to adapt and adjust our services alongside them. Our primary goal is to keep your IT systems secure and efficient and contribute to your success, removing sticking points and giving you the confidence that your devices and data are all in safe hands.

Our clients across the UK choose Maximum Networks for:

Unparalleled IT expertise: our engineers and technicians are highly skilled, qualified and certified with all of the best-known and modern software and device solutions, with the knowledge you need to keep your systems agile and running smoothly.
Competitive pricing: we believe that amazing tech can be hugely advantageous but shouldn’t come at a prohibitive cost. We deliver adaptable packages while looking at ways to reduce unnecessary overheads, replacement costs and maintenance work that modern and advanced alternative solutions can remove.
Flexible services: Managed IT Support can be scaled up or down as you need it to, based on seasonal or cyclical demand, or increasing support access as your workforce, customer base, and company reputation grows.
IT support on your schedule: our remote help desk is available 24/7, with priority services available in emergency outages. We’re here when you need us, whether to troubleshoot a problematic connection, provide recovery protection when a potential break has been identified, or keep you online and trading whenever an issue arises.
Proactive support: while we’re on hand to help in a crisis, we endeavour to prevent any from occurring, using pre-emptive checks, monitoring and maintenance to identify possible issues and resolve them swiftly and effectively. Stabilising your system before outages is the ideal approach to keep you protected and on track.

All of our consultants and engineers across the Maximum Networks teams are friendly and knowledgeable and avoid any complex jargon or explanations, delivering clear, accessible guidance and transparent recommendations to ensure you remain in full control.

Managed IT Support Services Offered by Maximum Networks

At Maximum Networks, we offer a comprehensive range of managed IT support services that can be tailored to your business’s unique requirements. These services include:

IT Helpdesk Support: Our responsive and knowledgeable helpdesk team is available 24/7 to provide expert assistance for any IT-related issues you may encounter.
Network Management: We monitor and manage your network infrastructure to ensure optimal performance, security, and reliability, identifying potential issues before they become critical.
Server Management: Our team ensures that your servers are properly maintained, updated, and secure, minimising the risk of downtime and data loss.
Backup and Disaster Recovery: We implement robust data backup and disaster recovery solutions that protect your valuable data and ensure business continuity in the event of a system failure or data loss.
Security Management: We provide comprehensive security management solutions that safeguard your IT infrastructure from threats, such as malware, ransomware, and unauthorised access.

How Managed IT Support Can Benefit Your Business

By opting for Maximum Networks’ outsourced IT support, your business can enjoy a multitude of benefits, including:

Increased Productivity: With a well-managed and efficient IT infrastructure, your employees can focus on their core tasks, resulting in increased productivity and improved business performance.
Reduced Downtime: Our proactive approach to IT management minimises the risk of system failures and downtime, ensuring that your business operations continue uninterrupted.
Enhanced Security: Our security management solutions protect your IT infrastructure from various threats, safeguarding your sensitive data and maintaining compliance with industry regulations.
Better Resource Allocation: Outsourcing your IT support to Maximum Networks allows you to allocate resources more effectively, focusing on key business areas that drive growth and success.
Access to Latest Technology: Our team stays up-to-date with the latest technological advancements, ensuring that your business benefits from innovative solutions and cutting-edge tools.

Partner with Maximum Networks for Outstanding Managed IT Services Support

Choosing Maximum Networks for your outsourced IT support ensures that your business receives top-notch service, expert guidance, and proactive solutions tailored to your specific needs. Our commitment to providing exceptional managed IT support allows you to concentrate on growing your business, while we take care of your IT infrastructure.

Don’t let IT challenges hold your business back. Reach out to Maximum Networks today to learn more about our managed IT support services and discover how we can help your business thrive in a competitive, technology-driven landscape. Trust us to deliver unparalleled IT support that empowers your business to reach new heights of success.