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Why choose a Mitel telephone system for your business?

What does Mitel do? Mitel – or the Mitel Networks Corporation to give it its full name – is an Ontario-based global telecoms company and industry leader, offering businesses unified solutions for their communications, alongside cloud-based telephone systems. Founded in 1973 by Terry Matthews and Michael Cowpland, it has, since a 2001 change of ownership, focused almost exclusively on Voice-over IP (VoIP) products. (more…)

How do standard business and fibre optic broadband compare?

Clearly, no business can even think about operating these days without fast, uninterrupted access to the internet at all times, whether it be a standard business broadband connection or superfast fibre optic broadband. Effective communication and the ability to keep pace with your industry depend on it. But with more choice than ever around, picking the right solution for you may not always be that straightforward. Here, we look at some of the benefits of fibre optic business broadband specifically, [...]

Landline and broadband compensation: refunds when things go wrong

We all know how frustrating, disruptive and expensive it can be when phone or broadband downtime brings work to a grinding halt. From April, five of Britain’s biggest landline and broadband providers are operating a policy of compensating customers when network issues arise. Industry regulator Ofcom has drawn up the scheme, which entitles landline and broadband users to partial refunds should they experience downtime, installation delays or if an engineer doesn’t show up for an appointment as planned. According to the BBC, [...]

Power Maxed Racing partner with Maximum Networks

Power Maxed Racing have today announced their partnership with Maximum Networks. A Sister company to Maximum Motorsport, who are no stranger to the BTCC paddock, with CEO Stewart Lines taking to the wheel of his own Ford Focus NGTC car, until his departure at the close of the 2017 season. The Maximum Networks logo will appear on the Sterling Insurance with Power Maxed Racing Vauxhall Astras, piloted by two-time champion Jason Plato and former Independent Champion Rob Collard, throughout the [...]

Why your business needs maintenance support

Telecommunications are central to all businesses. Whether you’re making sales of a product, offering services to a client or dealing with your public relations, telecommunications are essential to every business in some way or another. If you’re an owner of a business, there’s nothing more frustrating than technology failing. If your staff regularly rely on telephone and IT systems to make important sales, faulty or malfunctioning technology can have a substantial impact on business. Below, we go through some [...]

Should you be moving your phone system over?

In the world of business telecoms, there’s been a lot of talk of ‘the end of ISDN’ and ‘moving to the cloud’ – but are you confident you know what this means, or why UK companies are increasingly making the switch to web-based solutions? Most organisations still use ISDN and PSTN circuits to communicate by telephone. But, just over two years ago, BT Wholesale announced that, by next year, customers will no longer be able to use these. The expectation is [...]

What is hosted telephony?

Sometimes also called cloud-based telephony, or hosted VoIP, in hosted telephony a provider manages and hosts your business telephone system from a private data centre. Your provider maintains and updates this centre for you, freeing you up to concentrate on your core business. If anything does fail (unlikely), data is sent to another part of the system, eliminating any concerns over downtime. Security, including disaster security, is also the responsibility of the provider, and again reduces worry – but hire a [...]

PBX vs. hosted telephony

What is a PBX solution? It’s a term that’s used fairly frequently, but are you confident you know exactly what a private branch exchange or PBX telephone system really is? Essentially, it’s a business telephony solution switching calls between members of an organisation on local lines, while letting all users share a certain number of outside telephone lines. The key purpose of a system like this is to save the cost of need a separate line into the phone company’s central [...]

Sectors most affected by cloud telephony

A new Europe-wide study of more than a thousand company executives has revealed business attitudes to cloud communication adoption, while five sectors that will boom with this telephony have been identified. The survey of eight nations, conducted by Mitel, found that 81% of European companies are adopting cloud telecoms to gain innovative capabilities not available with a traditional system. Meanwhile, a similar number, 84%, cite the cost of cloud migration as a key factor in assessing Return on Investment (ROI). At the [...]